Last Updated: 2024/07/13
This privacy policy describes the personal data collected or generated (processed) when you interact with Gojo shops through our websites (“Sites”), digital experiences, mobile applications, or one of our other products or services, all of which are part of Gojo shops Platform (“Platform”). It also explains how your personal data is used, shared, and protected, what choices you have relating to your personal data, and how you can contact us.
WHAT Personal Data Do We Collect and WHEN?
We ask you for certain personal data to provide you with the products or services you request. For example, when you make purchases, contact our consumer services, request to receive communications, create an account, participate in our events or contests, or use our Platform.
This personal data includes you:
Ø Contact details including name, email, telephone number, and shipping and billing address;
Ø login and account information, including screen name, password, and unique user ID;
Ø personal details including gender, hometown, date of birth, and purchase history;
Ø images, photos, and videos;
Ø personal preferences including your wish list as well as marketing and cookie preferences.
When interacting with our Platform, certain data is automatically collected from your device or web browser. More information about these practices is included in the “Cookies and Pixel Tags” section of this privacy policy below. This data includes:
Ø Device IDs, call state, network access, storage information, and battery information; and
Ø Cookies, IP addresses, referrer headers, data identifying your web browser and version, web beacons, tags, and interactions with our Platform.
Information We Collect
We collect various types of information in connection with the services we provide, including:
How We Use Your Information
We use the information we collect in the following ways:
To Process Transactions: To process your orders and manage your account.
To Improve Our Services: To enhance our website and services based on the feedback and usage data we receive.
To Communicate: To send you order confirmations, updates, and promotional materials if you have opted to receive them.
To Personalize User Experience: To tailor content and advertisements to your preferences.
To Enhance Security: To protect against unauthorized transactions and monitor for fraud.
Sharing Your Information
We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties except as described below:
Service Providers: We may share information with third parties that perform services for and/or on our behalf, such as payment processing, shipping, marketing, developing, and operating our Sites and Platform.
Legal Requirements: We may disclose your information if required by law or in response to legal process, such as a court order or subpoena.
Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
Partner Companies: Our business is conducted as a feasibility study entrusted by our partner companies in Japan and your information will be transferred to the partner companies for such purpose.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your web browser that enables the site’s or service provider’s systems to recognize your browser and capture certain information.
Types of Cookies We Use:
Session Cookies: Temporary cookies that remain in the cookie file of your browser until you leave the site.
Persistent Cookies: Remain in the cookie file of your browser for much longer (though how long will depend on the lifetime of the specific cookie).
Your Choices
You have the following choices regarding your personal information:
Opt-Out: You can opt out of receiving promotional emails from us by following the unsubscribe instructions provided in those emails.
Access and Correction: You can access and update your personal information by logging into your account on our platform.
Cookies: You can set your browser to refuse all or some browser cookies or to alert you when cookies are being sent. If you disable or refuse cookies, please note that some parts of our site may become inaccessible or not function properly.
Data Security
We implement a variety of security measures to maintain the safety of your personal information. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems and are required to keep the information confidential. All sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.
MINORS
The Site is not intended for individuals under the age of 18.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new Privacy Policy on our website. You are encouraged to review this Privacy Policy periodically to stay informed about how we are protecting your information.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
By using our platform, you consent to our Privacy Policy.
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